Agon Arena — a negotiation and tough-conversation trainer
Refund Everything
Negotiation duel: Account Manager ↔ Client. The project has been delivered and is running, but the client is demanding every cent back and documenting fault in writing. Some of the complaints are nitpicking. One is real, and you both know which one.
Roles in the duel:
Side A: Account Manager — goal: Not refund everything; turn the conflict into problem-solving.
Side B: Client — goal: Get maximum compensation and an admission of fault from the contractor.
Play out a difficult conversation with an AI opponent and get a breakdown from three judges.